Business travel is a key growth driver for small and medium-sized enterprises (SMEs) in the UK, according to new research from American Express.
The findings are based on a survey fielded in June of 223 business travellers and 292 business travel decision makers from SMEs (categorised as businesses with fewer than 250 employees) in the UK.
More than half (57 per cent) of the SME travel decision makers surveyed said employee trips over the past two years were for the explicit purpose of generating new business opportunities.
Almost three quarters (74 per cent) also stated that retaining clients depends “heavily” on their ability to meet in person. An additional 79 per cent agreed there is “no effective alternative” to replace…
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