BCD’s Dalton discusses:
- Solving for auditor-specific needs with aerospace and defense clients
- New challenges with NDC
- Booking customization plans
Among BCD Travel’s specialized client verticals—which include pharmaceutical and media and entertainment—aerospace and defense in recent years has emerged as a “very large portfolio” for the travel management company, said BCD Americas SVP Amy Dalton, who leads the practice. Its portfolio includes about half of the top 10 defense contractors in the world, some of which have been with BCD for more than a decade, she said. Dalton recently spoke with BTN executive editor Michael B. Baker about some of the vertical’s specific needs and how BCD is adapting technology to meet them. An edited…












