Miki Travel has been a trusted operator for group tours to Europe for years, and to stay ahead of the curve, managing director and CEO Ray Lau reveals the company’s expansion into the emerging global bed bank market with the launch of Miki Travel Online
When did you become involved with Miki Travel Online?
Before my tenure at Miki, I was employed by a competitor, working in the European tour operator business. Miki Travel’s founder invited me to join and develop its brand outside Japan, so I became a founding member of Miki Travel in Asia in 1993, responsible for the group’s business development in the Asian market. I assumed the role of CEO for the e-Business Division in 2017, which focused on the development of the FIT hotel wholesaling, thanks to the management’s foresight in pursuing business diversification. Two years later, I set up Miki Travel Online, an independent legal entity, to focus on the development of the…
