Oversee Details Plans for AgentAI TMC Growth

Oversee’s newly released AgentAI solution has been
significantly improving agent response times at its first customers, with plans
to soon tackle group travel with the technology, Oversee cofounder and chief
technology officer Ami Goldenberg said.

Oversee, formerly
FairFly, launched AgentAI last
summer with the intent of making it a “trusted co-pilot for agents,”
particularly as many travel management companies continue to face staffing
issues in the wake of the Covid-19 pandemic, Goldenberg said. Having already
built automation via machine learning in its earlier products, the company saw
an opportunity to branch out using generative AI to help ease the TMC workload,
especially…