Travel managers for small and midsize companies aired
concerns on a recent BTN Communities call that a squeeze has been underway
among managed travel intermediaries—travel management companies, online travel
agencies and newer single-solution travel-and-expense technology-led
platforms—to shoehorn midsize programs into models that haven’t been optimized
for them.
The following notebook paraphrases the themes of
conversations taking place in BTN’s Small & Midsize Travel Program
Community—a buyer-only group of more than 200 travel managers who meet
quarterly to discuss such issues and who have a dedicated networking group
between online meetups to share best practices, policy nuances and travel
management strategies. BTN hosts…
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