The business travel industry is undergoing a major transformation, driven by the demand for more efficient, dynamic, and customer-focused distribution systems. At the forefront of this evolution is New Distribution Capability (NDC), which is reshaping how travel services are accessed and delivered. For African travel agents, hoteliers, and travel management companies (TMCs), these advancements provide an opportunity to address existing challenges, improve efficiency, and unlock new revenue streams.
Today’s corporate travelers expect a seamless booking experience, complete with diverse inventory, dynamic pricing, and personalized options. From loyalty-based promotions to tailored room preferences and flexible payment methods,…































