Business Travel News entered its second decade of
publication in 1994. The business travel environment is changing, with desktop
computers and automation as the driving force behind travel management
innovation and best practices, while a backdrop of massive airline industry and
commission structure changes impacted agency commercial models. What will
ultimately become best practice travel management models are in their infancy
in 1994, but by 2003 the industry begins to resemble the one we know today. Here
are the travel buyers who pushed the envelope (and probably their sanity, let’s
be real) to make it happen: BTN’s second decade of Travel Manager of the Year Award
winners!
[Editor’s note: BTN pulled images from the actual time…












