Zenmer launches AI tool following TMC beta tests

Travel technology provider Zenmer has developed a generative AI assistant to help business travellers and advisors with travel booking and support, the company announced.

The tool, Zenia, enables natural language search for travel, and is integrated with Zenmer’s other products including its online booking tool, agent desktop and mid-office system. 

Both travel advisors and travellers can request quotes for trips via email and get a response with one-click booking, without needing to get back on the booking tool. Zenmer plans to later add capabilities on WhatsApp, Slack and Teams, the company said.

Zenia can also provide trip support such as information on directions, weather or visa restrictions based on the trip information. It can…