This week, we took the managing director and chief commercial officer Sabre Hospitality Solutions for a leisurely stroll. Okay fine, this interview was done via email.
The challenge for the industry is…
Simplification and an outdated technology stack – which means that for technology providers, solutions must be integrated, configurable, easy to use, globally relevant and scaleable, comply with regulations and ultimately, drive incremental revenues.
Hoteliers need to recognise that prolonging decision making around platform rejuvenation will limit the ability to compete and attract & retain a digitally transformed customer.
The things I like about my job…
The complexity and global nature of the business.
And the frustrations are…
That there are never enough hands on deck to capture the opportunities.
If I didn’t work in travel I would be…
In construction.
Favourite airline?
The one that doesn’t wake me up for breakfast.
My proudest moment was…
To realise that…
