A hotel group named the worst in the UK for over a decade saw a dip in profits over its last financial year.
Britannia Hotels, which consistently been ranked last in the annual consumer surveys run by Which?, operates 64 hotels across the country, including Blackpool’s Metropole hotel (pictured), the Adelphi hotel in Liverpool and the Cavendish hotel in Eastbourne.
The company saw pre-tax profits drop to £31m in the year ended 31 March 2024, down from £39m the previous year.
However, turnover rose to £162.4m, up from £154.7m the previous year, while sales increased 5%.
Britannia employed an average of 2,452 people during the year and paid out £39.7m in wages and salaries.
Writing in its accounts, director Robert…
