The best hospitality experiences don’t just happen – they’re designed. And increasingly, artificial intelligence (AI) is playing a central role in shaping the way hotels anticipate and meet guest expectations.
From micro-interactions that remove travel stress to AI-driven personalization that makes every stay feel uniquely tailored, technology is making hospitality smoother, smarter and more exceptional.
Small innovations, big impact
Some of the most powerful uses of technology in travel are the ones you barely notice. Airport apps that notify you of security wait times or airline platforms that personalize your journey based on past travel habits. These micro-interactions don’t just make life easier – they remove friction,…
