Airbnb moved me into a crime-plagued neighborhood. I refuse to stay there. Where’s my refund? | Ente…

I had a long-term Airbnb booked in Washington, D.C. But my host canceled. Airbnb helped me rebook another location with a slight discount.

I was just checking the new area out a few days ago when I realized that it is in a really dangerous area, with super-bad murder and auto theft rates, as well as news articles mentioning my street by name.

I brought all this up with Airbnb support staff and got the response that Airbnb doesn’t really care about the locality, just the place.

There have been multiple murders on my street, and I can’t park at the place. I have to park down the street, so the locality is important as I have to walk through it each day.