What do you do when your guest leaves behind a sex toy? Or when your White Company bedlinen is spattered with blood? Or when you discover a piece of salmon defrosting in the cupboard?
“Firstly, don’t panic,” says Annabel Dunstan, a chief executive and Airbnb superhost who does it the trad way, hiring out a room in her Brighton home.
She’s had 12 years to practise her own advice, having started in 2013, renting out a bedroom in the family home in Oxford’s Osney Island, where she was living with her partner and their children, aged 15 and 13, at the time.
“I’d left my London PR job because of the stress of commuting while trying to look after my children and my mother, who had dementia,” says Dunstan.
When her father was diagnosed with Alzheimer’s, the difficult decision was made to move both parents into residential care. During this time, Dunstan’s 23-year relationship ended and while the parting was “painful but amicable; we are still friends”, it left her in…
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