By Anup Prasad, SVP & Business Unit Head at Cognizant – 12.18.2024
2025 will be the year of enhanced guest experiences. The travel and hospitality industry is on the brink of a transformative year, driven by shifting traveler preferences and the increasing integration of AI. Emerging consumer groups are reshaping the market, while AI is revolutionizing every aspect of the travel experience.
With deeper insights into customer behavior, hospitality brands are redefining what modern travel experiences look and feel like. The following are three travel and hospitality trends for…
