IRIS Enables IHG’s 484-Room InterContinental New Orleans Property with Digital F&B Ordering Solutions
InterContinental New Orleans, a 484-room upscale property operated by IHG Hotels and Resorts, has partnered with IRIS, a global leader in digital food and beverage (F&B) ordering solutions for the hospitality industry. The collaboration aims to reimagine the property’s room service experience, transforming it into a digitally driven, modern operation that meets the growing demand for mobile convenience among guests and helps the hotel compete with third-party delivery providers.
The implementation of IRIS’s digital F&B ordering platform is expected to enable the InterContinental New Orleans property to become more resourceful, streamline service delivery, and drive additional revenue. By leveraging IRIS’s solutions, the hotel can optimize its operations, improve guest satisfaction, and maintain the high standards of hospitality expected by both business and leisure travelers.
Key Points:
– 484-room upscale property (InterContinental New Orleans, part of IHG Hotels and Resorts)
– Partnership between IRIS and InterContinental New Orleans
– Implementation of IRIS’s digital F&B ordering platform
– Transformation of room service experience into a digitally driven, modern operation
– Aim to satisfy guest demand for mobile convenience and compete with third-party delivery providers
– Expected outcomes: Increased resourcefulness, streamlined service delivery, and revenue growth
– No specific dates, attendance figures, or additional market context provided in the article
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