NEW YORK—The NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality and its Hospitality Innovation Hub (HI Hub) Experiential Learning Lab, along with HEDNA and RateGain, announced the release of the first edition of their report, the State of Distribution 2024. This report provides an in-depth look into how the day-to-day life of commercial teams within hotels is changing with multiple disruptions over the last few years.
Today, more than ever, hotel commercial teams are involved in making technology decisions in the organization. While commercial teams in other industries have online communities and benchmark studies to help them make decisions, there has been an absence of defined standards and benchmarks in…