RMS & RoomPriceGenie Unveil Research Insights

RMS and RoomPriceGenie Report Highlights Hospitality Industry Tech Struggles

A new joint research report from RMS and RoomPriceGenie reveals that businesses across the hospitality industry are losing significant time each week to disconnected systems, failed syncs, and data issues. As technology stacks become increasingly complex, operators are being forced to think more like “Hospitality Engineers.”

The research found that hospitality businesses are managing up to 10 or more systems simultaneously, with even smaller properties running four to six solutions. However, the data showed that the problem is not necessarily the number of tools being used. Even properties utilizing as few as one to three systems report ongoing tech issues such as incorrect rates, missing data, and failed synchronizations. This highlights that weak integrations are a major challenge, regardless of the number of systems in place.

Key Points

• Key Quantifiable Data:

  • Hospitality businesses manage up to 10 systems simultaneously.
  • Smaller properties run 4-6 solutions.
  • Weak integrations cause incorrect rates, missing data, and failed synchronizations.

• Organizations Involved:

  • RMS (Research Management Solutions)
  • RoomPriceGenie

• Key People:

  • No specific individuals named in the article.

• Specific Locations:

  • London, UK (where the report was released)

• Properties and Brands:

  • No specific hotel properties or brands mentioned in the article.

• Strategic Topics Discussed:

  • The impact of complex tech stacks on hospitality operations.
  • The challenges of managing multiple systems and ensuring data integrity.
  • The need for better integration and synchronization between systems.

• Named Solutions:

  • RMS (Research Management Solutions)
  • RoomPriceGenie

• Market Context:

  • No specific industry reports, surveys, or external data sources cited in the article.

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