WASHINGTON—As hotels continue to climb towards pre-pandemic staffing levels, they are also leveraging new tools and technologies to grow and retain their workforces and meet the rising expectations of their customer base, according to the 2025 State of the Industry Partners Trends and Insights Report released by the American Hotel & Lodging Association (AHLA).
Based on state-level data provided by Oxford Economics and STR/CoStar Group, AHLA expects to see the hotel industry add more than 14,000 employees in 2025. However, staffing nationwide will still remain well below 2019 levels. While 2025 hotel employment numbers should rise year-over-year in more than half the states, only Montana and Washington, D.C., are expected to…
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