Shiji’s Insights Podcast invited Beatriz Heras, Head of Digital Transformation, Operations, and New ICT Projects at the Instituto Tecnológico Hotelero (ITH), to join Florencia Cueto and discuss the ongoing digital evolution in hospitality, providing valuable insights into the role of innovation in modern hotel operations.
Takeaways
Technology is essential for modern hotels, enhancing guest satisfaction, streamlining operations, and driving profitability.
AI and automation are reshaping hospitality. To stay competitive, hotels must embrace artificial intelligence, data analytics, and automation.
TechYRoom highlights innovation, showcasing technology in real operations before large-scale adoption.
Accelerated digital transformation.…














