A recent Shiji Buzz webinar tackled a question central to the hotel industry: Is the dream of a seamless, fully integrated hotel tech stack slipping out of reach as complexity grows? As more technology enters hotels, the tech stack becomes an unmanageable labyrinth. Integration, data security, and system management have become significant pain points for hoteliers. This discussion, moderated by Daniel Craig from Reknown and joined by Nikkie Singh from Shiji, Howard Phung from Pro-Invest Group, and Terence Ronson from Pertlink, discusses the current state of the hotel tech stack—its triumphs and deepening challenges—and offers a glimpse into the industry’s possible future.
Takeaways
Guest experience is the ultimate test:Technology…
