Why is hotel room service so hard to stomach?

On a recent winter’s morning, Bob Phillips rang up room service at a Harrah’s property on the East Coast and ordered a $17 ham-and-cheese omelet. The Detroit-based comedian received a perplexing pile of scrambled eggs, a slab of ham and no cheese. The next morning, the server delivered the same deconstructed egg dish, but with a slice of cheddar. On his third attempt, he discovered the cheese tucked inside the eggs like a secret note. The ham was nowhere in sight.