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Agoda Layoffs: Clauses Restricting Whistleblowers Condemned

by Robert Van Pash (Editor)
November 6, 2025
in Agoda
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Agoda layoffs: Clauses that deter workers from going to authorities ‘should not be included’

Agoda layoffs: Clauses that deter workers from going to authorities ‘should not be included’

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Online travel agency Agoda has come under scrutiny regarding specific clauses in its retrenchment agreements for recently laid-off employees. Concerns have been raised that "non-disparagement" and "confidentiality" clauses, coupled with a requirement to return severance packages upon breach, could deter former staff from approaching authorities like the Ministry of Manpower (MOM) and the Tripartite Alliance for Fair & Progressive Employment Practices (TAFEP).

These clauses have sparked fears that employees might hesitate to seek clarification or lodge official complaints about their retrenchment terms, concerned about potentially forfeiting their severance payments. The specific number of Agoda employees impacted by these layoffs was not disclosed in the report.

Authorities Clarify Employee Rights

Both MOM and TAFEP have emphasized that clauses designed to discourage employees from seeking assistance from authorities should not be included in retrenchment agreements. They reiterated that employees maintain their right to approach MOM or TAFEP for help or clarification on employment matters, regardless of any agreement signed. The authorities clarified that such standard clauses are generally intended to prevent public disclosure or defamation, not to block official complaints to government bodies.

Mr. Mathew P. Ninan, a lawyer at BR Law Corporation, echoed this interpretation, stating that non-disparagement and confidentiality clauses typically apply to public forums or third parties. He affirmed that employees are still legally allowed to seek redress from relevant authorities. Mr. Ninan further highlighted that any clause explicitly attempting to prevent contact with MOM or TAFEP would likely be considered void, as it would infringe upon a fundamental statutory right of employees.

Call for Stronger Protections and Tax Clarifications

Workers’ Party MP Louis Chua for Sengkang GRC has called for proactive measures to safeguard employees. He proposed that clauses within retrenchment agreements that deter workers from reporting issues to authorities should be made illegal or void. Mr. Chua stressed the importance of empowering employees to seek assistance without fear of reprisal or financial penalty, particularly during the vulnerable period following a retrenchment.

In a related clarification, the Inland Revenue Authority of Singapore (IRAS) provided guidance on the tax implications of retrenchment payments. Ms. Janet Lim from IRAS clarified that statutory retrenchment benefits, such as those mandated by the Employment Act or collective agreements, are exempt from income tax. However, additional payments exceeding statutory benefits, which are typically ex-gratia or for specific services like gardening leave, are subject to income tax. This aims to provide clarity for individuals receiving various types of severance.

Key Points

  • Global tech layoffs have reportedly affected around 1,500 employees this year.

Read the Complete Article.

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