One of the world’s most popular travel agencies has been accused of dismissing serious concerns over the security of its app.
The Australian consumer watchdog revealed a massive surge in Booking.com customers falling victim to fraud scams.
Several customers have come forward to share how they were sent suspicious and threatening messages regarding their accommodation.
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A Sydney resident told 7NEWS.com.au that a prompt sent to her via the Booking.com app early on Sunday morning appeared legitimate on first viewing, but was actually one stage of a calculated plan to steal her money.
“The message came through the platform’s messaging system, dressed in all the Booking.com livery with all my personal details, accurate booking details and booking confirmation number,” Catherine Wang explained.
