A new survey from Booking.com for Business reveals that many business travelers and decision-makers remain unclear about their companies’ travel policies, creating challenges that can disrupt efficiency and morale. The study, which surveyed over 600 U.S. business travelers and decision-makers, examines the awareness of travel guidelines, expense reporting difficulties, and the tools used to manage travel effectively.
While 76% of business travelers claim they are aware of their company’s travel policies, the survey uncovered significant gaps in their understanding. For instance, only 32% of travelers knew their policies included medical care and travel insurance, compared to 45% of decision-makers. Similar discrepancies were noted regarding travel class, preferred accommodations, and the use of loyalty points.
This lack of clarity can lead to mistakes, such as exceeding budgets or missing out on covered expenses. Such errors can result in frustration for employees and additional…
