The world of travel has changed dramatically since Glenn Fogel first joined the company that would become Booking.com 25 years ago. Today, it’s almost unimaginable to go through a travel agent, and almost all travel plans are booked online. Fogel has helped navigate the company through these transitions, and is now driving Booking Holdings, the parent company of Booking.com, KAYAK, and OpenTable, to its inevitable future with AI. Through this transition, he says, travel websites aren’t going anywhere; indeed, he’s planning for them to be more essential than ever. It’s working with investors; Booking Holdings stock is near an all-time high.
TIME caught up with Fogel on March 5 to talk about his expectations for the future of travel.
I think you’ve been at Booking for 25 years, is that right?
25 years exactly last week
Congratulations
You know, we get nothing, no toaster . . .
No watch?
Well, I got a thank you.
What made you join the company in the first place?
Well, it was 1999…
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