Consumer Watchdog Calls Out Booking.com for Major Security Lapses

• UK consumer watchdog Which? identifies significant security gaps in Booking.com’s system, including weak identity verification and abundant scam listings.
• Booking.com is urged to improve its fraud prevention mechanisms before the Online Safety Act’s illegal harm codes take effect.

The global online travel agency, Booking.com, has been exposed for security shortcomings by the UK’s consumer watchdog, Which?. According to the watchdog, the platform is vulnerable to fraudulent activities due to its inadequate identity verification process and many fake listings.

The Online Safety Act’s illegal harm codes will be enforced later this month, prompting Which? to urge Booking.com to enhance its fraud prevention measures on the platform. Which?’s investigation has revealed…