In March, against the picturesque backdrop of Amsterdam’s canals, TravelDaily CEO Charlie Li sat down for an in-depth conversation with Booking.com’s Chief Business Officer, James Waters, at the company’s headquarters.
Outside, the sun shone brightly. Yet beyond this tranquil scene, the global travel industry was weathering a “perfect storm”—the rise of artificial intelligence, shifting consumer behaviors, and an evolving market landscape. Industry leader Booking.com, along with its competitors, is navigating these disruptions in search of new opportunities.
As a seasoned executive, James Waters shared insights into Booking.com’s global strategy, AI’s role in reshaping the travel industry, innovations in travel content and user experience, and the challenges and opportunities in the Chinese market.
Outside, the sun shone brightly. Yet beyond this tranquil scene, the global travel industry was weathering a “perfect storm”—the rise of artificial intelligence, shifting…
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