Over 100 hotels in Japan have fallen victim to email scams that try to steal customers’ credit card information using accommodation reservation site Booking.com, a Kyodo News tally found Saturday.
Some of the hotels said their customers lost money after the fraudsters stole their card details. The Japan Tourism Agency has instructed Booking.com Japan K.K., the Japanese unit of the major lodging booking site operator, to conduct a full investigation.
Booking.com Japan declined to comment on the financial damage.
Photo taken in Tokyo on April 4, 2024, shows a warning posted on Booking.com’s website regarding phishing scam attempts on accommodation businesses and customers. (Kyodo)
The phishing scams come as similar cases are reported worldwide, and Japan sees a return to booming tourism levels after COVID-19 border restrictions were lifted.
With the help of anonymous cybersecurity specialist Piyokango, the Kyodo News count found that as of March 26, some 118…
