Holidaymakers have been warned to watch out after hundreds of Booking.com customers fell victim to a hotel payment scam with losses totalling at least £370,000.
Fraudsters are known to have taken control of hotel accounts on the Booking.com app before sending out requests messages, emails, and WhatsApps requesting credit card details and payments.
Customers who have genuine holiday bookings have been drawn into the scam, believing the hotel itself was making contact.
Action Fraud, the national team within City of London Police which is responsible for tackling online scams, has now issued a fresh warning to people booking holidays online.
The force said more than 500 reports of this fraud were lodged between June 2023 and September last year, with losses of £370,000.
It is believed so-called ‘phishing’ attacks – used to gain access to online accounts by deception – have been targeted at individual hotels and holiday providers in order for criminals to get into the…
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