Expedia Group (EXPE – Free Report) recently introduced a slew of new products and features in a bid to boost the travel experiences of its customers.
The company unveiled Romie, the industry’s first AI-based travel assistant designed to assist users in planning, shopping, booking and helping them with unexpected changes during trips. It learns about travelers’ preferences, serving as a travel agent, concierge and personal assistant.
Expedia Group also leveraged its AI capabilities to unveil new tools for both travelers and destination partners. These include a personalized itinerary builder, self-service booking management, a Fraud Prevention as a Service (FPaaS) solution, AI-powered insights for a better guest experience, and a date-based cancellation policy. These features will be available on Expedia, Hotels.com, and Vrbo globally this summer.
Apart from the AI-powered tools and features, Expedia Group launched Travel Shops, a new storefront that…
