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In the video, Naya claimed the MMT’s driver threatened to follow them to Delhi and their home, raising fears for their safety.
Screengrab of the viral video
In a recent incident, Naya Khullar, a tarot card reader and social media influencer, accused MakeMyTrip of negligence, alleging that the company’s mismanagement compromised her family’s safety during their trip to the Khatushyam Ji Temple in Rajasthan.
The incident has triggered fresh concerns over traveller safety and customer support accountability in India’s booming tourism sector.
Influencer Naya Khullar shared a video on Instagram, alleging that MakeMyTrip’s arranged driver was late, prompting her family to book another cab to return to Delhi. However, the original driver allegedly became aggressive, demanding payment despite not rendering the service.
In the video, Naya claimed the MMT’s driver threatened to follow them to Delhi and their home, raising fears for their safety.
