MakeMyTrip Responds to Defence Data Concerns.

MakeMyTrip, the online travel aggregator, has asserted its Indian identity and data security protocols following concerns raised about defense personnel booking tickets through its platform. Recent discussions highlighted potential risks associated with sensitive information being accessible through foreign-owned or controlled platforms. MakeMyTrip, in response, emphasized that it is a “proud Indian company” incorporated in India, managed by Indians, and adhering to all applicable Indian laws and regulations.

The company clarified its ownership structure, highlighting that while it is listed on the NASDAQ, the majority of its shareholders are public investors. Furthermore, MakeMyTrip detailed its robust data security infrastructure, stating that all data is stored securely within India, complying with stringent data localization norms. The company employs advanced encryption and security measures to protect user data, including Personally Identifiable Information (PII), and continuously updates these systems to counter emerging cyber threats.

MakeMyTrip underscored its commitment to national security, stating it has implemented measures to prevent misuse of its platform. These measures include robust verification processes and cooperation with law enforcement agencies for investigations. The company said it welcomes dialogue with relevant authorities to further strengthen its security protocols and address any specific concerns. The statement aims to reassure users, particularly defense personnel and government employees, about the safety and integrity of using MakeMyTrip for their travel bookings, while reinforcing its position as a responsible and secure Indian travel platform. The company’s proactive response seeks to dispel any doubts regarding its allegiance and data handling practices in the face of increasing scrutiny over data privacy and national security.

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