MakeMyTrip (MMT), an online travel provider, has announced the debut of a number of tech-driven features aimed at improving train journeys and addressing frequent consumer difficulties, according to a press release issued on May 23.
The organization identified that one of the most significant complaints for clients has been the difficulty in obtaining verified tickets. Initially, the buying window for confirmed tickets starts 120 days before the trip and fills up quickly, leaving travelers with waitlisted seats.
Regarding this, the business said it had implemented a “seat lock feature” on MakeMyTrip Trains that allows travelers to reserve a confirmed ticket by paying only 25% of the fee, with the remaining due up to 24 hours before travel.
“We are committed to enriching train travel and ensuring every journey is a memorable experience on MakeMyTrip. We looked at the entire thread of train travel—from planning and identifying the right train to the actual purchase experience and…
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