The Nigeria Civil Aviation Authority has decried the shabby treatment meted out to Nigerian passengers despite paying highest air fares in Africa more than any other country.
The Director of Public Affairs and Consumer Protection of the NCAA, Michael Achimugu, stated this at a meeting with the management team of RwandAir over prolonged/delayed refund allegations levelled against the airline by many Nigerian passengers.
Daily Trust reports that the investigation of RwandAir is the latest in the series of the probe that the NCAA would institute against some African carriers.
Recently, Kenya Airways was in the news over the maltreatment of a Nigerian passenger for which the airline later apologised.
In the case of RwandAir, the NCAA’s…
