The airline said affected fliers would be compensated with a free return ticket.
It also apologised to those affected, adding: “We will learn from the experience and strive to explore new potential destinations, enhance the service of existing routes and collaborate with travel agencies on charter business.”
The airline announced in February it would launch the new route to the city state from April 26, with one flight scheduled each day.
Passengers could still book flights to Singapore on the company’s website in May for about HK$640 (US$82) to HK$960 per trip, excluding taxes. But no fares were available from June.
A spokeswoman for the Transport and Logistics Bureau said the flight operation arrangements of individual airlines were commercial decisions.
“The Transport and Logistics Bureau has requested the Greater Bay Area Airlines to make appropriate arrangements, including providing proper support and assistance to affected passengers to reduce the impact on passengers,”…
