The Hong Kong Tourism Association said on Monday that people who book trips with travel agencies should not necessarily expect to hear in advance that the company is closing its doors.
His comments came after New Star Travel Co Ltd announced its closure last Friday (February 23), and the Travel Industry Authority (TIA) stated that it had received notice from the other party that it intended to stop operating the travel agency business as early as February 9.
The authority was questioned for reporting the news too late and issued another press release yesterday (February 25), stating that the relevant practices complied with the requirements of the Travel Industry Ordinance.
Hong Kong Tourism Association executive director Timothy Chui Ting-pong said on a radio program today that if a travel agency operates many businesses and declares closure, it is reasonable and appropriate to notify the public on its own.
However, he pointed out that travel…
