STB Alerts Trade to Unlicensed Travel Sellers

The Singapore Tourism Board (STB) has issued an alert to consumers regarding individuals and entities selling travel services without a valid license. These unlicensed sellers often operate through social media platforms, offering products such as flight tickets or tour packages.

STB emphasizes that operating as a travel agent in Singapore without a valid license is an offence under the Travel Agents Act (TAA). The alert aims to protect consumers from potential risks, which include non-delivery of services, fraudulent practices, or poor service quality.

To ensure their protection, consumers are strongly advised by STB to verify the license status of any travel agent through the official STB website before committing to any purchases. The board has stated it will take enforcement action against those found operating illegally. Furthermore, STB reminds licensed travel agents of their ongoing responsibilities to comply with regulations and maintain industry standards.

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