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They’ve done it again. In a record-smashing year for tourism, Cape Town International Airport glided into third place in the rankings of Best Airports Worldwide.
AirHelp, a leading pioneer in customer service claims whose app allows passengers to report flight disruptions with ease, ran a global study that gathered data from over 4,000 airports. Approximately 194 airports with the most footfall were shortlisted in the final rankings.
Over 15,800 individuals were asked to rate factors such as queueing times and cleanliness, as well as the quality of food and shopping options. The category that carries the most weight in the study, however, is On-Time Performance. And it’s in this field where Cape Town International comes out as number one.
Beating the other top contenders in flight punctuality is a huge achievement for the airport, especially after the year it’s had (2023 saw it receive 2.8 million international travellers – a…
