With small and independent accommodations facing significant cost barriers when trying to stay ahead of the technological curve, booking platform Nightsbridge highlights five important payment trends that these establishments should pay attention to.
Nightsbridge MD Theresa Emerick explains that, back in 2008, small, independent guesthouses and B&Bs were excluded from the online travel booking space due to the prohibitive costs of merchant accounts. Nightsbridge sought to create a solution to these challenges.
“We had to tackle the complexities of online bookings and payment check-outs, ensure security, manage the distribution of payments to multiple suppliers, and juggle costs to make the product affordable,” Emerick says.
She adds that with hospitality in South Africa continuing to evolve, property owners must stay informed and adapt to the changing payment ecosystem.
“By embracing fintech solutions, mobile-first payment options, virtual cards, and transparent pricing…
