The tourism industry is set for major paradigm shifts in 2024, with millennial preferences and ground-breaking tech such as AI and alternative energy driving major changes for hotel operations.
Meanwhile, leading DMCs and inbound operators have voiced their excitement at the prospects for the year, expecting longer stays at safari destinations and increased interest in wellness, immersive experiences and cultural excursions.
“Exciting times lie ahead for the hospitality industry. Ground-breaking new technologies such as AI and alternative energy are helping reshape how guests interact with hotels and 2024 will be the year these ideas kick into overdrive. Wellness is also set to have a strong impact on how hotels operate as guests look to the industry to provide sanctuary from an overstimulating world,” said Marc Wachsberger, CEO of Capital Hotels, Apartments and Resorts.
Revisiting traditions
Guy Stehlik, CEO of BONHotels, said hotels were revisiting longstanding traditions…
