KLM is using artificial intelligence (AI) to determine the number of meals on its aircraft to help combat food waste.
Not all bookings result in a passenger on a KLM aircraft. Depending on the class, between 3% and 5% of booked passengers do not show up (on time) for the flight.
AI programmes enable the company to better predict how many passengers who have booked will actually board a flight. This allows the exact number of required meals to be calculated and KLM achieves up to 63% less food waste based on the expected number of passengers per flight.
The biggest improvement can be seen on intercontinental KLM flights from Schiphol, where 2.5 fewer meals (1.3kg) need to be thrown away per flight. On an annual basis, this amounts to a saving of 111 000kg in meals across all KLM flights that are catered from Schiphol.
“Investments in digital technology are a priority for KLM. The application of AI contributes enormously to improving our flight operations and making them more…
