Quality assurance now a step closer for SMMEs

The Tourism Grading Council of South Africa has launched its Basic Quality Verification (BQV) programme in Gauteng. It is the third province, after the Eastern Cape and KwaZulu-Natal, where small, medium and micro enterprises (SMMEs) can now apply for basic verification of quality assurance.

The initiative – which will eventually be rolled out nationwide – aims to support SMMEs in rural small towns and villages.

This platform allows local businesses, particularly those in the tourism and service sectors, to request a formal quality verification that can bolster customer confidence and provide a recognised standard of service.

“Through this programme, which is critical to the inclusive growth of the tourism economy, we strive to…