Tourists in Dubai lodged 1,826 consumer complaints or seven per cent of the total customer grievances in the emirate last year, according a senior official at the Dubai Economy.
Mohammed Ali Rashid Lootah, CEO of Commercial Compliance and Consumer Protection at Dubai’s Department of Economic Development (DED), said the tourists who posted complaints come from 64 countries with GCC nationals topping the list at 76 per cent; followed by those who come from Asia and Australia at 6.2 per cent and European states at 4.7 per cent.
The DED received the most number of complaints on car rental agreements at 42 per cent; followed by consumer services at 16 per cent; electronics at 12 per…
