Dubai: India’s aviation watchdog – the Directorate General of Civil Aviation (DGCA) – has instructed airlines to provide passengers with a link to their rights and air tickets – a move taken to empower air passengers.
The passenger rights link, or the ‘Passenger Charter of Rights’ is a document that informs travellers about their rights and entitlements if they face service issues while travelling with the airline.
As per the DGCA directive, airlines must share the online link to the…
