The past year was another year of change in the travel industry, from major loyalty program updates (not all of them good) to evolutions in what travelers want out of their vacations. We saw trends predicted in early 2023 play out, such as the rise in popularity of all-inclusive resorts and a move toward pay-to-play elite status programs.
Many of those trends have continued into 2024, and the industry continues to adjust to increased travel demand while having to address issues such as…
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