This is a guest post by Juanjo Rodríguez, founder and CEO of The Hotels Network. Understanding how AI can enhance guest experiences is crucial. Juanjo’s insights into the role of AI voice assistants show how the future of hotel service is already here, ready to be implemented today.
I’m sitting in a coffee shop in San Francisco, having an excellent and very expensive coffee, and looking out of the window. In the last 15 minutes, I’ve seen five Waymo cars go by with no one in the…