Startup airline Beond responding to key CX trends including personalisation, seamless booking and travel, sustainability, and tech integration

Startup airline Beond is an all-premium leisure-focused carrier, which launched its first commercial service in November 2023. In this interview, ahead of his participation at the co-located FTE EMEA and FTE Ancillary & Retailing events (Dublin, 11-13 June 2024), Tero Taskila, CEO & Co-Founder, shares how Beond is responding to key CX trends, including personalisation, seamless booking and travel, sustainability, and…