Skift Take
Someday a computer-generated avatar may explain why you can’t fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.
— Sean O’Neill
While the travel agent on the screen looked and sounded like a video game character, it asked and answered travel booking questions with a near-human speed. With the power of generative artificial intelligence (AI), the Zeno computer travel agent from tech company Serko talked me through relevant hotel suggestions for an upcoming trip.
I witnessed this demonstration of a live tool Wednesday at the Global…
