“Acai is using AI to modernise travel operations with fast and easy to use tools so agents can focus on what they do best – delivering exceptional travel experiences. It’s an exciting milestone to raise a seed round from experienced investors who understand the industry challenge and are backing us to solve it,” says Vittoria.
“In under four months, we’ve reduced average handling time by 20% for one of our TMC customers on a single account. As we roll-out our full suite of products, including enabling non-GDS trained agents to manage complex requests, we can achieve a 70% cost reduction. It’s time to bring travel operations into the 21st century – AI is the key to making that happen,” says Weinstein.
“Covid-19 restrictions caused…
