You’re rushing to catch your early morning flight. You need a coffee. At the
airport, you’re greeted by a three-foot Temi robot, asking how she can help. Within seconds, she gives a list of coffee shops and guides you through the airport.The Temi robots in Bengaluru’s Kempegowda International Airport are just one example of how
AI is changing tourism, transforming everything from travel planning to
customer experience.
A smarter way to travel
“AI has enhanced the travel experience by making it more personalised and efficient,” says Sandeep Arora, director of Gurugram-based travel agency Brightsun Travel, citing how facial recognition technology is being used in the Bengaluru airport to “streamline boarding, reduce wait times…
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